All orders will be delivered within 5-7 days of your confirmed order

If I order today, when will I receive it?

Most customers receive their hair within 5-7 business days from confirmed order. Please take this into consideration prior to placing your order. In cases of severe inclement weather conditions may cause a delay in your delivery.

What happens after I place my order?

After you place your order, you will receive an order confirmation email. Once this happens, the processing period begins. You can have your order delivered to your desired local address or you can make arrangements to collect your order from our location at 13 St. Johns Road Pembroke Bermuda HM02 or make arrangements to collect your order by contacting us at hersforsurehaircollection@gmail.com or by calling 441-534-1982.

How long is the processing time?

The processing time is generally 5-7 business days. For wigs, the processing time is extended to 7 business days.

Where are you located? Can I purchase from location?

We are located at 13 St John’s Hill Road, Pembroke HM02. Yes, we keep limited hair on hand, and you can collect your order from our business address, However, you can also make arrangements to collect your orders at any agreed upon locations within the City of Hamilton.

How much hair should I purchase?

On average, 3 bundles are needed for a full install of hair that is 16” and shorter, roughly 4 bundles for hair 18” and longer. It also varies if you add a frontal or a closure. If you add a frontal, you would need one less bundle. If you need a closure, you would need an additional bundle.

Can I dye or color the hair?

The chemicals in these products may loosen the natural curl pattern with the curly hair bundles. Dye or color your hair at your own discretion.

Can I straighten curly hair?

Kinky curly hair will not get bone straight. However, you can still straighten the hair. This hair is full of texture and when straightened, it will mimic more of a kinky straight hair texture. Be sure to apply a heat protectant.